Stony Audience

Turn tonight's crowd into tomorrow's revenue.

Stony Audience gives people a reason to engage while they're inside your venue — then helps turn that engagement into customer relationships, measurable marketing audiences and repeat revenue opportunities.

The missed opportunity

You've already paid to get them through the door.

The challenge is what happens when they leave. Venues can attract hundreds or thousands of people every week but often have limited ability to communicate directly with those customers afterwards.

Ticketing may not identify everyone attending. Social followers belong to the platform. A generic mailing-list QR code gives people little reason to engage. Stony Audience creates a value exchange.

Future live venue visual
Crowd / screens / participation moment
How it works

Attention first. Customer relationship second.

01

ENGAGE

Give someone something they genuinely want to interact with.

02

PARTICIPATE

They scan a QR code and join the live experience.

03

IDENTIFY

The interaction creates an opportunity to build a customer relationship.

04

REWARD

Offers or incentives give additional reasons to engage.

05

RETARGET

Consented audiences can be communicated with again.

06

RETURN

Marketing can encourage future venue visits.

The experience gets the attention. The customer relationship creates the value.

First activation

Fan Cam gets their attention.

Guests scan a QR code, submit a photo from their phone and get the chance to appear on screens around the venue. It is the first activation — not the whole Stony Audience proposition.

SCANUPLOADMODERATIONLIVE SCREENREWARDCUSTOMER RELATIONSHIP

No app download. QR participation. Moderated content. Live venue screens. Featured fans. Fan Wall. Branded experiences. Promotional offers. Measurable participation.

Fan Cam interface / venue-screen mock-up
Replace with live pilot media when available
Audience capture

Engagement becomes an audience.

The commercial value begins when an anonymous visitor becomes someone the venue can communicate with again.

Depending on the venue and campaign, capture can include mobile number, email, relevant social information, marketing consent and advertising audience consent. The aim is to build the venue's first-party audience appropriately and transparently.

Key metric

Audience Capture Rate

13.7%

Illustrative example: 137 unique addressable customers created from attendance of 1,000.

Unique addressable customers created ÷ venue attendance
Offers & promotions

Turn attention into action.

Live engagement can issue trackable, time-sensitive offers that create a measurable route from participation to revenue.

ENGAGEMENTDATA CAPTUREPROMOTIONREDEMPTIONREVENUE
Example activation

£2.50 shot — redeem within 15 minutes.

Customer uploads a Fan Cam photo, provides the required details, receives a single-use offer and presents it at the bar. Redemption is then measurable.

Repeat visits

Don't just measure tonight.

The stronger long-term proposition is understanding whether the people engaging today become returning customers tomorrow.

FIRST VISITCONTACT CREATEDFOLLOW-UP OFFERSECOND VISITREDEMPTIONREPEAT CUSTOMER
Measurement

Measure what the crowd actually does.

ScansQR engagement
PeopleUnique participants
CaptureAudience created
OffersIssued & redeemed
ReturnRepeat participants
CampaignsPerformance over time
Future reporting dashboard
Venue attendance • scans • unique participants • opt-ins • offers • repeat visits
Sponsored Audience Activation

Create new commercial inventory around something customers already want to engage with.

Fan Cam creates a live experience customers actively look at and participate in. Brands can become part of that experience — not just an advert around it.

Sponsored Fan Cam

The [Brand] Fan Cam.

Branded Fan Wall

Fan content presented within sponsor creative.

Sponsored reward

Customer rewards funded or presented by a partner brand.

Multi-venue campaigns

Future network capability across participating venues.

Built to grow

Fan Cam is the first module. The infrastructure is bigger.

Future modules can include competitions, voting, live polls, shout-outs, crowd games, predictions, giveaways, loyalty mechanics, requests and sponsor activations.

PARTICIPATIONIDENTITYCONSENTMARKETINGMEASUREMENT
Case study framework

Proof that becomes more valuable with every pilot.

Live implementation

Case study template ready for pilot data

Designed to publish venue, attendance, participants, audience created, Audience Capture Rate, offers, redemptions, repeat visits, quotes and commercial impact without redesigning the page.

Attendance
Participants
Audience created
Capture Rate
Explore a Venue Pilot

Let's find out what your crowd could become.

Tell us about your venue, your audience and what you'd like to improve. We'll explore whether Stony Audience could help.